Our Story

A vision born from need, built on understanding, hope, and healing.

Mental health struggles touch almost every family in Pakistan, yet finding real, kind, and professional help is still so difficult.

Our journey started in January 2019 in Mandi Bahauddin. Back then, this district of over one million people did not have a single full-time psychiatrist. Families had to travel to other cities for hours just to find someone who could understand their pain.

We built Idraak to change that.

Starting as a small clinic on Phalia Road, we had one simple goal: to make mental healthcare kind, affordable, and easy to reach.

What started with one room has now grown into the Idraak Institute of Psychiatry.

Starting as a small clinic on Phalia Road, we had one simple goal: to make mental healthcare kind, affordable, and easy to reach.

We believe that mental healthcare is not a luxury. It is a basic human right. Everyone deserves a safe, private space to talk and heal without being judged.

Today, we are growing to help more people in more places, but our mission remains the same: we are here to listen, understand, and help you heal.

Meet Our Founder

Led by Someone Who Understands

Idraak was founded by Dr. Waheed Razzaq, a consultant psychiatrist with over 15 years of experience in mental health and addiction recovery.

Dr. Razzaq holds an MBBS, an MD, and an MCPS in consultant psychiatry and previously served as a registrar in psychiatry with the NHS in the United Kingdom. But what patients mention most isn’t the qualifications. It’s how he listens.

He believes in treating the whole person, not just a list of symptoms. Families who visit Idraak often describe the same thing: a doctor who takes his time, explains things clearly, and never makes anyone feel rushed or judged. That approach shaped Idraak from day one, and it still guides how every member of our team works with every patient today.

In his own words:
“Healing only begins when you finally feel heard. At Idraak, we are here to guide you with deep empathy and professional expertise toward a life of dignity and hope.”

Dr. Waheed Razzaq

Why the Name "Idraak"?

The word “Idraak” comes from Arabic and Urdu, and it means “awareness,” “insight,” and “perception.”

Our name is inspired by this beautiful verse of Allama Iqbal:

ذوق تجلی بھی اسی خاک میں پنہاں، غافل تو ذرا صاحبِ ادراک نہیں ہے

(Within this very human being, hidden from dust, lies an innate longing for the Divine to reveal itself. Alas, you have yet to become aware of its presence within yourself.):

We chose this name because it is exactly what we do: we help you understand your pain clearly, find your inner strength, and discover the healing that was always within you.

Our Vision, Mission & Values

Our Vision:

To become a leading center of excellence in mental healthcare through psycho-education, rehabilitation, and research, reaching more communities across Pakistan.

Our Mission:

o provide compassionate, evidence-based mental healthcare so quality care reaches everyone who needs it, delivered by experienced professionals who treat the mind, body, and spirit together.

Our Core Values

IDRAAK

I

Insight

Seeing beyond the symptom to the person.

D

Dignity

Every patient treated with respect, always.

R

Resilience

Building strength that outlasts the session.

A

Awareness

Reducing stigma, one honest conversation at a time.

A

Acceptance

No judgment, ever.

K

Kindness

Because healing starts with being treated gently.

Our Impact

Training Future Experts:

Hundreds of psychology students train with us through clinical observation and hands-on experience.


Disaster Relief:

Providing on-the-ground psychological first aid and trauma support during national floods.

Public Awareness:

Conducting school, college, and
community seminars to fight mental
health stigma.

Supporting First Responders:

Training Punjab Police, Rescue 1122, and prison staff in mental health awareness.

Disaster Relief:

Providing on-the-ground psychological first aid and trauma support during national floods.

What People Say About Idraak

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Zambeel prime profile picture
Zambeel prime
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I had been struggling with panic attacks, anxiety, mood swings, and persistent feelings of fear. My experience with Dr. Waheed has been truly positive. His professional approach, patience, and understanding made me feel comfortable throughout my treatment. I’ve seen a remarkable improvement in my overall well-being and feel much more calm and in control now. I’m genuinely grateful to Dr. Waheed for his care. Highly recommended for anyone looking for compassionate and professional psychiatric care. One small suggestion: please try to speak with anxiety and depression patients privately and ask about the underlying reasons for their symptoms. When family members are present, patients may not feel comfortable sharing personal issues. When I visited, my grandmother was with me, so I couldn’t explain that difficulties within my family environment were affecting me. A few minutes of one-on-one conversation can help patients open up and receive better guidance.
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Afshain Amjad profile picture
Afshain Amjad
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I had a very positive experience with the psychology doctor. They were kind, patient, and truly listened without judgment. They took the time to understand my concerns, explained everything clearly, and made me feel comfortable throughout each session. Their guidance and support have helped me improve my mental well-being and confidence. I highly recommend this doctor to anyone looking for a compassionate, knowledgeable, and professional psychologist.
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fazal mughal profile picture
fazal mughal
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I have been suffering from depression and anxiety for the past year. I have been receiving treatment in France, but with very little result. Whenever I talk to Dr. Waheed Razaq, it feels like I am sharing all my problems with an elder brother, and at the same time my heart feels lighter and more peaceful. May Allah grant Dr. Waheed Razaq a long and blessed life.
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Bilal Hassan profile picture
Bilal Hassan
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Ma sha ALLAH amazing Well Qualified and Experienced doctor. Mandi Bhauddin needs such type of doctor who diagnoses the disease in only one session. Impressed by the Doctors and the way of treatment. Specially Dr Waheed Razak sb
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Saeeda Anjum profile picture
Saeeda Anjum
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I have not visited this center
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Asad Ali profile picture
Asad Ali
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It's Great 👍 centre but some issues in centre that we need to take appointment 😕 and wait a lot time for our turn this issue should be resolved 🫡
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umair Hassan profile picture
umair Hassan
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Very good behavior of doctor saib

A Safe Space to Breathe and Heal. 

No matter how heavy it feels right now, you don’t have to carry it alone anymore.